CAT | eBay News
17
Customizing listings for your customers
0 Comments | Posted by Brett in AuctionSound, eBay News
Lately I’ve been getting emails from eBay Bucks (as a buyer) at least twice per month and then from eBay (as a seller) twice per month. Obviously as a seller I want to save the most money possible. Seeing the emails with the title, “List Auction-style FREE today only!” is like gold for me but I know our listers are going to hate me today.
“Bonus for whoever can list over 50 items today! If everyone collectively lists over 300 items, I’ll get pizza tonight!”
I know the money that I’m saving on insertion fees I can spend on my listers and give them a little bit of a kickback for working hard. But what about when we receive the emails from eBay Bucks that is targeted towards the consumer? There is a special today (May 17, 2012) for all eBay buyers to receive double eBay Bucks with Electronics purchases of $50 or more. Generally I would ignore these messages because I’m not buying anything today.
“But what if I want my Electronic items to be found higher on the Best Match through eBay?” This is where you might consider offering Free Shipping on your electronic items that are over $50. Once you do this, that will raise your items 1 more notch towards the top of the Best Match. Obviously the lower the starting price the better, but I have to make sure the profit margin is there and my consignors will be happy with the sale price. Would this be worth the time and effort to go through? Can I potentially change the buyers of these single electronic products into buyers of multiple products in my store?
What are your thoughts or experiences on this? Have you tried changing your items prices and shipping based on the eBay Bucks emails you receive?
30
May 2012 Newsletter
0 Comments | Posted by Brett in Amazon, AuctionSound, craigslist, eBay News
There are some immediate changes happening this week that may require your action within AuctionSound in order to continue listing without issue. Please take a look at the following changes and updates within AuctionSound, eBay, Craigslist and Amazon.
eBay Changes :: Return Policy
eBay is retiring some Return Options on Wednesday, May 2nd that may affect your listings. 3 and 7-day Return will no longer be accepted as well as “Merchandise Credit” and “Exchange”.
AuctionSound has a way to modify your Return Policy options in bulk. Go to Admin > Defaults, scroll down to eBay Returns and you will now notice an Update button to change all item’s Return Policies.
eBay Changes :: Categories
On Tuesday, May 1st, eBay will be modifying quite a few categories which may affect your relisting process. If you are trying to relist in any of these categories and the listing will not launch, you will have to reselect the category you are listing in as it may have changed when you previously listed the items.
http://pages.ebay.com/sellerinformation/news/classificationspring2012.html
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What is new in AuctionSound?
Amazon Integration
We are in the Alpha stage of testing Amazon selling and shipping this week but we should be ready for Beta testing towards the end of this week. Currently, everyone has access to activate Amazon and Craigslist to their account by going to Admin > Location.
Interested in selling your products on Amazon? Create an Amazon Professional Sellers Account and begin cross-selling your products today!
Auto Relist
Auto Relist will be reactivated on Tuesday, May 1st. Therefore, if you had listings that had Auto-Relist on, they will resume relisting starting Tuesday. If you have items currently in Unsold, those items will not automatically be relisted and you will have to schedule those items to be relisted. But if they were to go Unsold again, the Auto Relist will resume working on those items.
Orders Page
Launching Tuesday, May 1st, we have replaced Sold and Paid with Orders. The Orders page will separate your items that are ready to ship by channel (eBay, Craigslist, Amazon, In-Store). In addition, buyers that purchased multiple items will be combined so you can produce a single Packing Slip as well as mark all items as shipped. If you ship with an outside solution, we added a simple Copy button to copy the buyers address.
Craigslist Posting Requires Java Update
If you are trying to post to Craigslist but the Preview page will not launch, you need to check the version of Java that your computer has installed. Click this link to find out if you need to update your current version: http://java.com/en/download/installed.jsp
If you do have the most up-to-date version, then the Java Plugin may be disabled on your browser. To check and see if your browser has been deactivated or blocked, please visit http://java.com/en/download/help/enable_browser.xml
Time for Spring Cleaning! This newsletter will cover a lot of eBay’s Spring Announcements but we want to make sure you are aware of all of the changes coming up.
eBay Changes
Return Policy
Starting the first week of May, eBay will retire 3-day and 7-day return windows and “Merchandise credit” and “Exchange” refund. This can be changed in AuctionSound today if you go to Admin > Defaults and scroll down to eBay Returns. You can still offer No Returns but to land your item higher in the Best Match search, your best bet would be to select 14-day return or later, 1 day handling and a money back return option.
If you have a lot of Good Till Cancelled items that would need to be revised, AuctionSound now has a way to modify your Return Policy options in bulk. Go to Admin > Defaults, scroll down to eBay Returns and you will now notice an Update button to change all item’s Return Policies.
eBay Changes :: Photo Requirement
Starting this fall, eBay will require at least one 500px photo in every listing. Stock photos for used items will no longer be allowed. Borders will no longer be allowed either.
eBay Changes :: Reducing Duplicates
Starting May 28th, sellers with Fixed Price listings will no longer be allowed to list the same item as an Auction-Style listing with a Buy It Now price and vice versa. Feel free to read eBay’s full guidelines on this policy.
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What is new in AuctionSound?
Upgraded Hardware and Software
As the internet changes its complexity, AuctionSound is keeping up to make your selling experience as smooth as possible. We have upgraded our hardware and the software we use to be able to process information faster.
Orders Page
Initially we announced this would be available in late February but we want it perfect for you so the new launch date will be right around the corner. We have had a group of stores beta testing it prior to launching it live for everyone.
We have been working on a new page that will replace the current Sold and Paid page. The Orders page will separate your items that are ready to ship by channel (eBay, Craigslist, Amazon, In-Store). In addition, buyers that purchased multiple items will be combined so you can produce a single Packing Slip as well as mark all items as shipped. If you ship with an outside solution, we added a simple Copy button to copy the buyers address. This Orders page had to be implemented before we continue working on Amazon Full.
International Shipping
When shipping Flat Rate internationally, we modified the shipping method to be able to specify separate amounts per country/continent the way that eBay offers. We also included the ability to modify your Exclusion list. Meaning, if you do not want to offer shipping to a certain country, you can exclude that country when offering “worldwide” shipping. Set defaults to both under Admin > Defaults.
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